AI agents & automation agency in MauritiusYou close at 6pm. Your AI agents never do.
Nexxt AI sets up AI agents in your business that answer on WhatsApp, Messenger, email and phone, follow up, invoice and report. By day, they save you time. At night, they keep going. In the morning, everything is ready.
Your day14:20
… while your agents handle the rest.
One agent per department. Day and night.
Pick a department to see what its agent takes care of, and what it does while you sleep.
No lead goes cold.
The agent answers every enquiry, qualifies the need and books the meeting before the lead looks elsewhere.
Also: HR, operations, purchasing & stock, documents, market watch… every agent is set up around your business.
On every channel. For every department.
Pick a channel and a department: watch the agent reply at 11pm, and everything it does behind the scenes in your tools.
Every enquiry becomes a qualified lead, with a quote and a meeting.
Behind the scenes
Your tools finally work together.
Your agents connect your messaging apps, CRM, calendar and accounting. Pick a scenario, or click a tool below.
Works with the tools you already use. Click a logo to see an automation.
Also: Telegram, Calendly, Mailchimp, Brevo, Airtable, databases, APIs… and many more. Your tool isn’t listed? We’ll connect it.
Never miss a call again. Hear it.
Your voice agent picks up at any hour, informs your customers, books appointments and sends you a summary of every call. In English, French and Kreol.
I want my voice agentHello, this is the assistant at Horizon Real Estate. Yes, the apartment is still available. I can offer you a visit on Thursday at ten, or Friday at two. Which one suits you best?
Demo excerpt. Your agent speaks with your business’s voice, tone and information.
Every call transcribed, analysed, put to work.
Your calls are transcribed, each speaker is identified, then AI produces a summary, the customer’s sentiment and the next actions. It’s all ready below; listen to the call if you like.
Turn your sound up. The call is in French: the AI transcribes it, identifies each speaker and translates the transcript into English. Everything below is generated from this recording.
Hello, I ordered a sofa three weeks ago and I still have no news. This is already the second time I’m calling. Honestly, I’m starting to lose patience.
I completely understand your frustration, madam, and I’m truly sorry for the delay. I’ll check your order right away to find a solution. Could you give me your order number, please?
Yes, just a second, let me find it… Here it is: 48217.
Thank you very much. One moment, I’m looking at your file. Good news: your sofa arrived at our warehouse yesterday. I can offer you delivery on Thursday morning. Would that suit you?
Ah, finally some good news! Yes, Thursday morning suits me perfectly. But tell me, can your delivery team also assemble the sofa?
Of course, madam. And to apologise for the delay, we’re pleased to offer you free home assembly. Our team will take care of the delivery and the full installation of your sofa.
Oh, that’s really kind! Thank you so much. And how will I receive the delivery confirmation?
I’ll send you a confirmation text right away with the scheduled delivery date. You’ll also receive all the information you need about your order.
Perfect. And if something comes up on Thursday morning, could I change the appointment?
Absolutely. Just call us back. I’ll be able to find your file with your order number and offer you a new slot based on availability.
Excellent, thank you very much, Frédéric. You’ve been very professional and above all very efficient. That’s exactly the customer service I was hoping for. Have a good day.
It’s a real pleasure to have been able to help. The whole Meubles Horizon team thanks you for your patience and trust. I wish you an excellent day and hope you enjoy your new sofa. Goodbye!
AI call analysis
✓ generated automatically after the callCustomer unhappy about a late delivery, second call, running out of patience. The agent finds order 48217: the sofa is in the warehouse. Delivery booked for Thursday morning, free home assembly offered as a goodwill gesture, confirmation by text. The customer ends the call very satisfied.
↗ Situation turned around
Empathy, immediate solution, goodwill gesture, clear next step.
Complaint · order tracking
RiskMedium: 2nd call, “I’m starting to lose patience”
- Confirmation text sent to the customerDONE AUTOMATICALLY
- Delivery + assembly added to Thursday morning scheduleDONE AUTOMATICALLY
- Check order tracking: customer’s 2nd callALERT SENT TO MANAGER
Customer record updated in the CRM
Everything about AI agents in Mauritius.
Answers to the questions small business owners ask us most.
What is an AI agent for a business?
An AI agent is a software assistant that carries out tasks for you: answering customers on WhatsApp or Messenger, qualifying a lead, booking an appointment, chasing an invoice or summarising a call. It works inside your existing tools, 24/7, following the rules you set.
How long does it take to set up an AI agent?
Usually a few weeks, depending on how many agents and tools need connecting. The exact timeline is set after the free 30-minute audit.
Can the AI agent reply on WhatsApp, Messenger, Instagram and email?
Yes. One agent can reply on WhatsApp, Facebook Messenger, Instagram, Facebook comments, email and your website chat, using your information and your tone of voice.
Can an AI voice agent answer the phone?
Yes. The voice agent picks up, informs your customers, books appointments and sends you a summary of every call, in English and French, and in Kreol when needed.
What does AI call transcription and analysis do?
Every call is transcribed and each speaker is identified, then AI produces a summary, the customer’s sentiment, a quality score and the next actions, synced with your CRM.
Which tools can you connect?
WhatsApp, Messenger, Gmail, Outlook, Google Calendar, HubSpot, Salesforce, Odoo, QuickBooks, Xero, Stripe, Shopify, WooCommerce, Notion, Slack, Teams and many more. If your tool isn’t listed, we connect it.
Is my data secure?
Your agents run on secure hosting, backed up and monitored by our team, with an uptime commitment. Each agent only accesses the tools and data it needs, and every action is logged.
Will AI replace my team?
No. It takes over repetitive tasks so your team can focus on customers and decisions. Sensitive actions can wait for your approval.
Is it worth it for a small business in Mauritius?
Yes, that’s where the impact shows fastest: an agent absorbs hours of repetitive work every week, with no overtime or absences. The free audit estimates your gains before any commitment.
What if your agents started tonight?
We map your repetitive tasks and show you which agents to set up first. Free, no strings attached.
- A map of your repetitive tasks
- The priority agents for your business
- A concrete roadmap, even if you don’t sign